WHAT IS A NEO BANK?

These banks bridge the gap between the services that traditional banks offer and the evolving expectations of new age customers. They do this by 

using insights driven by data, they offer value -added services and provide personalised experience.

https://wap.business-standard.com/podcast/finance/what-is-a-neobank-122050600048_1.html

https://economictimes.indiatimes.com/tech/trendspotting/explained-neobanks-the-next-evolution-of-banking/articleshow/86836735.cms